Case Study

Hotel Chain Tracks Shifts Across 12 Sites

Meridian Hotels manages shift scheduling and attendance for 400 staff across 12 properties from one platform.

12
Properties
35%
OT Cost Reduction
400
Staff
5hrs
Saved Weekly
1

The Challenge

Meridian Hotels operated 12 properties with 400 staff on rotating shifts. Each property managed schedules independently using paper rosters and WhatsApp groups. Shift swaps were chaotic, attendance tracking was unreliable, and overtime costs were out of control.

2

The Solution

Runox centralised shift scheduling across all 12 properties. Managers create schedules in the platform, employees view shifts on mobile, and attendance is tracked digitally. Overtime is flagged automatically before it exceeds budgets.

3

The Results

Overtime costs dropped 35% with better visibility and planning. Shift swap requests are handled digitally in minutes. Attendance accuracy improved to 99.5%, and managers saved 5 hours per week on scheduling.

Key Results

12 properties unified in one scheduling system
35% reduction in overtime costs
99.5% attendance tracking accuracy
Digital shift swap management
5 hours per week saved per manager on scheduling

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