Case Study

How a Lagos Firm Cut Billing by 60%

Okonkwo & Associates transformed their billing process and recovered hundreds of hours annually with Runox.

60%
Billing Time Saved
360hrs
Monthly Recovery
22%
Revenue Increase
25
Lawyers
1

The Challenge

Okonkwo & Associates, a 25-lawyer firm in Lagos, was spending an average of 3 hours per matter on billing — manual timesheets, Word invoice templates, and Excel tracking. With 200+ active matters, billing consumed nearly 600 hours per month across the firm.

2

The Solution

After implementing Runox, the firm moved to real-time time recording, automated invoice generation, and client portal delivery. Timesheets are captured on mobile, rates are applied automatically, and invoices are generated in seconds.

3

The Results

Billing time dropped from 3 hours to 1.2 hours per matter — a 60% reduction. The firm recovered 360 hours per month, equivalent to two full-time fee earners. Revenue increased 22% in the first year as previously unbilled work was captured.

Key Results

60% reduction in billing administration time
360 hours per month recovered for fee earning
22% revenue increase in year one
Real-time time recording adoption across all lawyers
Client satisfaction improved with transparent billing

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