Case Study

Multi-Office Firm Unifies Time Recording

Hargreaves Solicitors unified time recording across 3 offices, capturing 25% more billable hours.

25%
More Hours
3
Offices
Real-time
Utilisation
1
System
1

The Challenge

Hargreaves Solicitors had 3 offices using different time recording methods — one used software, one used paper timesheets, and one relied on fee earner estimates at billing time. Firm-wide utilisation data was impossible to produce.

2

The Solution

Runox standardised time recording across all 3 offices. Mobile and desktop time capture with matter linking, automatic rate application, and real-time utilisation dashboards for partners.

3

The Results

Billable hours captured increased by 25% as consistent recording replaced estimates and paper. Partners gained firm-wide visibility for the first time. Utilisation targets could be set and monitored per fee earner.

Key Results

25% more billable hours captured
3 offices on one time recording system
Real-time utilisation dashboards
Consistent recording replaced estimates
Per-fee-earner performance tracking

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