Oakwood Conveyancing automated their completions diary and eliminated missed exchange dates for the first time.
Oakwood Conveyancing managed 150 active transactions at any time. The completions diary was a whiteboard in the office, exchange dates were in Outlook, and search deadlines were tracked in a spreadsheet. Missed dates meant compensation claims.
Runox conveyancing workflows tracked every transaction from instruction to completion. Exchange and completion dates, search expiry, and mortgage offer deadlines were managed centrally with automated reminders.
Zero missed exchange or completion dates since implementation. The whiteboard was retired. Fee earners accessed their transaction pipeline from anywhere, and the firm took on 30% more transactions with the same team.
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