Parker & Webb LLP eliminated 90% of billing errors and reduced debtor days from 68 to 28.
Parker & Webb LLP, a 40-lawyer commercial firm in London, had chronic billing problems. Manual timesheet entry led to errors, invoices were disputed frequently, and debtor days averaged 68 — nearly 10 weeks.
Runox real-time time recording, automated rate application, and client-approved billing narratives reduced errors at source. The client portal let clients review and approve bills before they were raised.
Billing errors dropped by 90%. Debtor days fell from 68 to 28. Cash flow improved dramatically, and client satisfaction scores increased as billing became transparent and predictable.
Start your free trial today. No credit card required.
Start Free Trial