Case Study

Accountancy Firm Cuts HMRC Rejections to Zero

Whitfield & Partners eliminated all HMRC return rejections using Runox pre-submission validation.

0
Rejections
100%
First-Time Accept
5%
Previous Rate
Auto
Validation
1

The Challenge

Whitfield & Partners, a general practice accountancy firm, had a 5% HMRC rejection rate on tax return submissions. Each rejection required investigation, correction, and resubmission — consuming hours and frustrating clients.

2

The Solution

Runox pre-submission validation checks every return against HMRC rules before filing. Errors are flagged with clear explanations and fix suggestions. No return is submitted until it passes all validation checks.

3

The Results

HMRC rejections dropped from 5% to zero. The time previously spent on resubmissions was redirected to client advisory. Client confidence increased as filings were accepted first time, every time.

Key Results

HMRC rejections reduced from 5% to zero
Pre-submission validation catches all errors
Time saved redirected to advisory
Client confidence in first-time acceptance
Fix suggestions for every flagged issue

Get the same results for your business

Start your free trial today. No credit card required.

Start Free Trial
      Runox — HR, Payroll, Accounting, Tax & Legal | 6 Jurisdictions | runox.ai